Group unveils latest practice in £350k project

An expanding independent veterinary group has unveiled its latest practice in County Durham.

Harrison Family Vets has invested £350,000 in the site in Stockton-on-Tees, where six staff have initially been recruited.

The practice is the group’s fourth to open since its launch in the summer of 2021, following facilities at Woodley near Reading, Kingswinford, West Midlands and Didsbury, Greater Manchester.

Fear free practice

The Stockton site includes specially designed waiting pods, which are intended to help shield pets from facing others in a traditional waiting area.

It also has four consulting rooms, an operating theater, digital x-ray suite, and separate dog and cat wards.

The practice’s staff are also trained in, or are training for, the Fear Free Accreditation to reduce stress and anxiety for clients and their pets.

Cate Titterton – a vet who has worked for 15 years in the Stockton and Middlesbrough areas – has been appointed as the practice’s clinical director.

‘Unrivaled setting’

Dr Titterton said: “The level of detail that has gone into every aspect of the design of this practice is phenomenal and it really stands out from the crowd and means we can offer a superb level of customer service and pet care in an unrivaled setting.

“In recent years, pet ownership in the UK has skyrocketed and many vets in the local area are closed to new clients. As a result, we’ve been inundated with inquiries from pet owners and our offering has been very well-received.

“We’re also offering Harrison Family Vets’ Total Wellness Plan – which provides preventive products and services to keep dogs, cats and rabbits healthy, in addition to unlimited free vet consultations and discounts on neutering, dental treatments and even premium pet food, for a low monthly price. This is also proving particularly popular, and we can’t wait to meet more pets and their owners over the coming weeks and months.”

‘Highest standards’

Managing director Tim Harrison added: “We’ve taken all the best features from our other three locations and incorporated them into Stockton. The result is an exceptional and fully pet-friendly practice that offers the highest standards of care in a stress-free environment.

“When this is combined with Cate’s local knowledge and reputation, there’s no doubt it will become a fantastic asset for pet owners in and around Stockton.”

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