Receptionists’ survey suggests growing CPD desire and pay dissatisfaction

The body representing veterinary receptionists says its members are willing to do more to help meet the industry’s retention crisis, but should be properly paid for doing so. New figures from the British Veterinary Receptionist Association (BVRA) indicate the proportion of staff being given allowances to complete CPD has soared over the past four years. … Read more

Under care reforms could be profession’s ‘Brexit moment’

A vet and academic has warned that proposed reforms to “under care” guidelines risk becoming the veterinary profession’s “Brexit moment”. Iain Richards, a senior lecturer at the University of Central Lancashire, delivered the stark message in a robust debate on the issue during the first day of the London Vet Show. RCVS president Melissa Donald … Read more

Group unveils latest practice in £350k project

An expanding independent veterinary group has unveiled its latest practice in County Durham. Harrison Family Vets has invested £350,000 in the site in Stockton-on-Tees, where six staff have initially been recruited. The practice is the group’s fourth to open since its launch in the summer of 2021, following facilities at Woodley near Reading, Kingswinford, West … Read more

CVS invests £1m to relocate and upgrade Notts practice

CVS says it has invested £1 million to relocate, upgrade and grow one of its east midlands practices. Ruddington Vets is moving two miles from its current location in the village of Ruddington on the edge of Nottingham to a 3,080 sq ft purpose-built site at the Clifton Triangle Retail Park in neighboring Clifton. Set … Read more

Canadian company launches mobile app to help vets practice virtually

Vet telehealth and pet care marketplace platform Vetster has launched a mobile app to help vets connect with their clients. Complementing the Canadian company’s existing web app, the Vetster for Veterinarians app was unveiled to the UK market during the London Vet Show (17 to 18 November). Vetster said the app has been designed with … Read more

Registration opens to farm vets for sustainability training course

Registration has now opened for the next cohort of farm veterinary professionals to join a training course on sustainability in the livestock sector. Vet Sustain and VetSalus have teamed up to offer their online course, “A veterinary approach to sustainable food and farming”, with a fresh cohort able to apply from November 31. A self-paced, … Read more

‘Be fair’ and help owners who choose raw food, vets and scientists urged

Vets must adapt to clients’ wishes to feed their pet a raw diet, rather than arguing against them, the Raw Feeding Veterinary Society (RFVS) president has warned. Amaya Espindola also called for the dietary approach to be treated fairly, amid recent academic criticism over the perceived risks of spreading harmful resistant bacteria. Speaking on the … Read more

New era begins for County Durham practice

Moving to a new site will enable a County Durham veterinary practice to see more pets more quickly, bosses say. CVS has opened a relocated Ashfield Veterinary Surgery in Stanley, which replaces its old site in nearby Lanchester. It is also hoped that new vets will join the surgery, which is significantly larger than its … Read more

5 tips to build client rapport

Establishing client rapport is paramount to any consultation. Without client rapport, trust is difficult to establish and clients are less likely to follow your recommendations. Type #1: Never forget to greet the pet. We have seen a good deal of negative publicity regarding veterinary surgeons in the media, so now, more than ever, we need … Read more

New hospital opens following practice’s ‘biggest’ investment

A five-year vision has finally become reality following the opening of a new multi-million-pound small animal hospital on the East Riding of Yorkshire coast. Dozens of new staff have been recruited ahead of the launch of the new Aldgate Vets facility in the heart of Bridlington. Bosses said the project, which will see the practice … Read more