Something we see not infrequently in small animal practice, is the frustrating and sad occurrence when insurance claims are rejected. Understandably, this can cause additional upset and worry for owners, who are already preoccupied with the health and well-being of their pet undergoing treatment. In this article we take a look at some of the common reasons why pet insurance claims might be rejected. We hope to provide some basic guidance in terms of issues that might cause a headache for an unwitting owner needing to make a claim.
Dr Donal Johnston MRCVS, a former County Down-based veterinary surgeon who made fraudulent pet insurance claims to end a gambling addiction has had his RCVS Disciplinary Committee sanction hearing postponed after he agreed to enter into undertakings. At a hearing in April Dr Johnston had admitted all the charges against him, which related fraudulent claims … Read more